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TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”
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For J.D. Power and Associates 2010 Call Center Certification ProgramSM information, visit www.jdpower.com
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Authorizations / Referrals
 
Prior authorization for care may be required for a medical service or procedure that your provider recommends and referrals are necessary when you need certain services or procedures that your provider does not administer. Read More »

BONUS: Electronic Notifications

As a registered user, you can opt in to receive a QuickAlert e-mail or phone call when a referral or authorization is processed in your name, and even go green by signing up for paperless referral and authorization letters. Register today, or click “My Account” to get started.
Emergency vs. Urgent Care

Emergency vs. Urgent Care

Knowing the difference between emergency and urgent care can save you time and money.

Learn More »
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Go Green

Go Green

As a registered user, you can Go Green with paperless authorization letters. Receive an electronic notification within 36 hours when an authorization is processed. Learn More »