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TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”
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For J.D. Power and Associates 2010 Call Center Certification ProgramSM information, visit www.jdpower.com
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ECHO
 

Contact Information

For ECHO program information and NEW patient referrals,
call 1-866-212-0442.

Once registered in ECHO, each beneficiary will be assigned an ECHO nurse who will help manage the care and answer questions about claims and using the benefit. Contact the ECHO nurse for:

  • Information on ECHO benefits
  • Processing requests for ECHO services
  • Claims issues for the ECHO benefit

If you have questions about benefits or claims under the TRICARE basic benefit, please call 1-888-TRIWEST (874-9378).

Providers who are interested in participating in the Autism Demonstration Project or who want more information should visit the TriWest Provider Portal.