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TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”
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For J.D. Power and Associates 2010 Call Center Certification ProgramSM information, visit www.jdpower.com
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Enrollment
Check Prime Enrollment Eligibility Verify your TRICARE plan options: Check Prime Enrollment Opportunities.

TRICARE Prime

Need to enroll yourself, a family member or a newborn in TRICARE Prime? Just follow these three easy steps!

  1. Verify Eligibility
    Use TriWest’s Prime Enrollment Opportunities tool to confirm that you’re eligible for Prime. If it turns out you’re not, visit the TRICARE Plan Wizard to see which options are available to you.
  2. Enroll in Prime with Beneficiary Web Enrollment (BWE)
    Use Beneficiary Web Enrollment to enroll in Prime online and make your first payment. Later you can use your BWE account to update personal information in DEERS, request ID cards, and add or update other health insurance information.
  3. Register for a Secure www.triwest.com Account
    A triwest.com account makes it easy to manage your healthcare information. Use it to schedule online payments through ePay, check your referrals and authorizations online and even Go Green by signing up for paperless options.

You can also enroll in TRICARE Prime by mail.

Having a Newborn or Adopting?

Having a Newborn or Adopting?

Congratulations from all of us at TriWest! Be sure to enroll your new bundle of joy in TRICARE Prime within 60 days of birth or adoption.  Read More »
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Changing Your PCM

Changing Your PCM

You can request a new PCM in two easy steps.  Get Started »