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TriWest Healthcare Alliance To Begin Operations In Tennessee


Veterans Services Company to Invest $1.2 Million, Create 250 New Jobs

NASHVILLE, Tenn., August, 21, 2015 — Tennessee Department of Economic and Community Development Commissioner Randy Boyd along with TriWest Healthcare Alliance officials announced today the company will open a facility in Davidson County to serve the community health care needs of our nations’ veterans. TriWest will invest $1.2 million to open the Nashville Operations Center, creating 250 new jobs.

“I am proud to welcome TriWest Healthcare Alliance to Tennessee,” Boyd said. “TriWest’s commitment to increasing the number of education and employment opportunities for veterans perfectly complements our goal of becoming the most aligned state in the nation when it comes to matching workforce development with employer needs. I look forward to TriWest’s presence in Tennessee and their continued success.”

As a partner to the Department of Veterans Affairs (VA), TriWest administers the VA’s Patient-Centered Community Care (PC3) program and the Veterans Choice Program (VCP). The Nashville Operations Center will allow the company to keep up with a significant increase in health care requests as more Veterans become eligible for the VCP.

TriWest is a proud supporter of the Veterans Economic Communities Initiative (VECI). The VECI aims to increase the number of education and employment opportunities for veterans and their families through a network of support at the community level.

“TriWest is grateful for the opportunity to strengthen our footprint in Nashville to serve our nation’s veterans here and across 28 states,” David McIntyre, TriWest Healthcare Alliance President and CEO, said. “The VECI initiative is one we are proud to stand behind and it is our distinct privilege to serve America’s veterans right here in Music City.”

The Nashville Operations Center will help serve veterans in 28 states and will serve as a traditional call center. Key functions will include: processing health care authorizations approved by VA, inbound and outbound telephone correspondence with veterans and health care providers, as well as scheduling appointments by phone.

“We appreciate TriWest Healthcare Alliance’s decision to invest in Nashville and add 250 jobs here,” Nashville Mayor Karl Dean said. “As the capital of the health care sector in the U.S. and the center of innovative leadership in the industry, Nashville is the perfect place for TriWest to locate its operations. With more than 20 colleges and universities in the area and many veterans who are transitioning to the civilian workforce out of Fort Campbell and other military facilities, TriWest will find a deep and talented workforce here.”

“We’ve seen from data that the presence of skilled and trainable military veterans in our workforce is a highly regarded asset we use to help Middle Tennessee companies grow and to recruit new jobs,” Ralph Schulz, President and CEO, Nashville Area Chamber of Commerce, said. “We’re grateful to TriWest Healthcare Alliance for recognizing the ability of veterans to help fellow veterans access the healthcare services they need.”

The company chose to open a new Operations Center in Nashville because of the city’s strong support of VA’s VECI.

“TVA and Nashville Electric Service congratulate TriWest Healthcare Alliance on its decision to locate to Davidson County,” John Bradley, TVA Senior Vice President of Economic Development, said. “We are pleased to partner with the state of Tennessee, Metro Government of Davidson County and the Nashville Area Chamber of Commerce to help foster new job creation and prosperity in the community.”

TriWest is looking for talented people who are interested in serving veterans to fill a variety of positions in clinical and non-clinical roles to include patient services representatives, behavioral health care coordinators, licensed practical nurses, registered nurses, management and operations. The company hopes to attract as many veterans as possible to its workforce to serve fellow veterans.

Applicants interested in joining TriWest to serve America’s veterans can view and apply for career opportunities at:

Nashville and Davidson County are represented by Speaker Beth Harwell (R – Nashville), Rep. Bo Mitchell (D – Nashville), Rep. Bill Beck (D – Nashville), Rep. Mike Stewart (D – Nashville), Rep. Jason Powell (D – Nashville), Rep. Brenda Gilmore (D – Nashville), Rep. John Ray Clemmons (D – Nashville), Rep. Harold Love (D – Nashville), Rep. Sherry Jones (D – Nashville), Rep. Darren Jernigan (D – Old Hickory), Sen. Steven Dickerson (R – Nashville), Sen. Ferrell Haile (R – Gallatin), Sen. Jeff Yarbro (D – Nashville) and Sen. Thelma Harper (D – Nashville).

About TriWest Healthcare Alliance

TriWest Healthcare Alliance serves our nation’s heroes as the partner of the Department of Veterans Affairs (VA) in administering the Patient-Centered Community Care (PC3) and Veterans Choice Programs (VCP). TriWest has been On a Mission to Serve® America’s military families and Veterans since 1996 delivering award-winning customer service and providing access to high-quality health care. The company’s official website is

About the Tennessee Department of Economic and Community Development

Tennessee was named 2014 and 2013 “State of the Year” for economic development by Business Facilities magazine. The Tennessee Department of Economic and Community Development’s mission is to develop strategies which help make Tennessee the No. 1 location in the Southeast for high quality jobs. The department seeks to attract new corporate investment in Tennessee and works with Tennessee companies to facilitate expansion and economic growth. Find us on the web: Follow us on Twitter: @tnecd.  Like us on Facebook:

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