Statue of Liberty, in front of the flag.TriWest News

TriWest Finalist in URAC Best Practices Award


WASHINGTON, D.C. — URAC, a leading independent accrediting organization, has announced that a distinguished panel of judges selected TriWest Healthcare Alliance as one of 23 finalists in its Best Practices in Health Care Consumer Empowerment and Protection Awards competition. The competition drew entries from across the nation. The finalists will be honored during the 2009 Best Practices Conference & Exhibit, April 1-2, 2009 in Orlando, Fla.

Finalists are invited to present their winning programs at the Best Practices Conference & Exhibit and URAC educational events throughout the year. Presentations will showcase best practices in two categories: consumer decision-making and consumer health improvement.

Addressing the behavioral health needs of those served by TriWest, the company developed and produced Help From Home, an aggressive multi-channel network of information resources and pilot programs to help service members and their families make the decision to seek care easier.

“The Best Practices Awards and Conference provide a unique opportunity for leaders in health care management to learn what premier companies are doing to advance consumer protection and empowerment,” said Alan Spielman, URAC’s president and CEO. “It is a one-of-a-kind conference, designed to inspire the industry as a whole to rapidly adopt proven practices that advance patient safety and empower consumers with improved decision-making tools.”

Entries were judged by a distinguished panel of judges, chaired by epidemiologist Thomas W. Wilson, Ph.D., DrPH, Trajectory HealthCare, LLC. The 30-member panel included the best and most widely recognized experts in program evaluation, care coordination, health information technology, employer and purchaser decision-making and patient safety. Entries were reviewed and scored by the judges based on objective criteria.

“We developed this program to help those wearing the nation’s uniform and their families receive the behavioral health care they need and deserve,” said TriWest Healthcare Alliance President and CEO David J. McIntyre, Jr. “We are proud and honored that this project is a finalist in competition demonstrating URAC’s high standards.”

All finalists are invited to attend a black tie dinner event during the conference, when they will discover how they will be distinguished as award winners. Gold, Silver, Bronze and Honorable Mention Award winners in each of the four organization categories will be announced at the dinner.  Platinum Award winners will also be announced, in the two topic categories.

For a complete list of judges, go to