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TriWest Password Requirements Just Got Easier

2/16/2012

Tired of getting frequent reminders to update your TriWest.com password? Just seems like yesterday when you changed it? Well, relief is here as the government has eased the password expiration requirements.

Effective February 9, 2012, passwords are good for 150 days, instead of just 60 days for registered users of the secure provider website at TriWest.com. Passwords also can be shorter – 9 digits instead of 15!

When a password expires, registered users still need to be in compliance with government requirements. Passwords for accessing the secure provider portal must:

  • Be at least 9 characters long
  • Contain 1 or more letters (upper or lowercase) (A, b, C...)
  • Contain 1 or more of these special characters (#, $, or @)
  • Contain 1 or more numbers (1, 2, 3...)

The new password must not: 

  • Repeat any of your last five passwords
  • Contain a Social Security number
  • Contain a username, first name, last name and/or full name

The password is case sensitive. You can reset a password only once per day.

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