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Veteran Services

What Is The Veterans Choice Program?

Only Veterans enrolled for VA health care were mailed a Choice Card. Use of the Choice Card with the Veterans Choice Program (VCP) provides "back-up" care if a Veteran cannot be seen by VA in 30 days or if VA's closest medical facility is challenging to access. In situations like this, Veterans are eligible to receive care outside VA.

Veterans Choice Card

Notice: If you did not receive your Choice Card or have recently moved or otherwise changed your primary residence, please fill out the VA Form 10-10EZR to update your information, contact your Enrollment Coordinator at your nearest VA medical facility, and/or call 1-877-222-VETS (8387).

The VCP supplements other treatment options already available at VA and is designed to improve wait times and access. It does not impact existing VA health care or any other VA benefit – it just offers other options for care when VA can't meet Veteran needs.

  • In order to use the VCP, the Veteran must meet certain eligibility requirements regarding VA wait times or facility accessibility. Please refer to the eligibility requirements to see if you qualify for the VCP.
  • Veterans should first assess their eligibility given the criteria.
  • If you believe you are eligible for the VCP and you are currently in need of medical services, please call 1-866-606-8198 to verify your eligibility and get assistance accessing care.
  • If you do not seek or receive approval by calling this number, you may be responsible for some or all of the costs of the non-VA treatment you receive.
  • The authorization process is simple and just takes one quick phone call, but Veterans should only call if they believe they are currently eligible for benefits.
  • If Veterans are not eligible to use the VCP right now, they should keep their Choice Card in a safe and convenient location in the event their circumstance changes.

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