Seeking Care With A Non-VA Doctor
What You Need to Know Before Your Appointment
Remember that your eligibility to use the Veterans Choice Program must be verified and any services approved before you can seek care with your Choice Card. If you have not verified your eligibility, call 1-866-606-8198.
Once your eligibility is verified by us and your treatment is approved, remember to bring the following information with you on the day of your appointment:
- Your Choice Card – it contains information that is important to your physician.
- Any other Health Insurance Card – your physician will need to record this information. If you do not have another health insurance plan, you only need to bring your Choice Card.
- A Form of Picture Identification – this helps the doctor match you with the name on your card.
Please remember that if your care is for the treatment of a non-service connected condition, you may be responsible for copayments or other costs required by another health insurance plan. For more information concerning possible out-of-pocket costs, please visit our Frequently Asked Questions page.
Following any approved treatment, we will process payment on your behalf and ensure that the medical information from your visit is included in your VA health care record.