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TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”
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For J.D. Power and Associates 2010 Call Center Certification ProgramSM information, visit www.jdpower.com
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Claims/Payments

View updated TRICARE reimbursement rates

The Claims/Payments section highlights articles and resources that deal with claims submission and reimbursement. Claims should be submitted electronically, which expedites claims processing and payments.

Electronic Data Interface (EDI)

TriWest’s claims processor, Wisconsin Physicians Service (WPS), is skilled in implementing EDI strategies with a variety of provider specialties, billing services, and software vendors. Choosing one of their EDI options assures you ample assistance throughout the claims filing process. Filing claims electronically results in faster processing of your claims. It takes an average of 5.33 days to process EDI claims compared to a 17-day average to process paper claims.

Submit Claims Online

You can submit claims online and check claim status regardless of how the claim was submitted via the secure provider portal at www.triwest.com/provider.