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TriWest Healthcare Alliance Recognized for Call Center Customer Satisfaction Excellence
TriWest Healthcare’s Call Center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”
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For J.D. Power and Associates 2010 Call Center Certification ProgramSM information, visit www.jdpower.com
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Clinical Quality Management
Did You Know?
Surgical site infections cost the nation $130 million to $845 million each year.
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Did You Know?

Welcome to the CQM Portal

Providing quality health care and assisting patients to adopt healthier lifestyles is only a click away. The following resource toolkits will help you save time and meet recommended guidelines in real-world situations. New tools will be added as they become available, so visit often.

Launch Toolkits:

Click a box to lanch a particular section

Acute Myocardial Infarction

AMI Toolkit

Up-to-date beneficiary-oriented English- and Spanish-language pamphlets on quitting smoking, lowering cholesterol, nutrition, and increasing activity.

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Surgical Infection Prevention

Surgical Infection Prevention

Up-to-date research and information on the nationwide Infection Control Initiatives.

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Adherance to Pneumonia Standards

Pneumonia Standards

Up-to-date information on pneumonia and influenza vaccines, treatment, and pamphlets on vaccination and quitting smoking.

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HPV Vaccine

HPV Vaccine

Up-to-date vaccine information and beneficiary-oriented English- and Spanish-language pamphlets related to HPV counseling and vaccination education.

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