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Online Referral/Authorization Submission Now Available

You asked for it and now you have it! All registered providers on the secure provider portal at www.triwest.com now have the ability to submit referrals/authorizations online.

This enhancement is the preferred way to submit a referral/authorization request to TriWest. In most cases, the requests process to completion with a status available to the referring provider, the servicing provider, and the TRICARE beneficiary immediately. 

To take advantage of this and many other benefits, you must become a registered user of the secure provider portal. Just go to the “Register Now” section on www.triwest.com/provider to sign up to enjoy these benefits

  • Verify patient eligibility
  • Submit referrals/authorizations online
  • Determine status of referrals/authorizations
  • Submit claims online
  • View claims and check claim status
  • Download Explanations of Benefits
Once you are registered, you can log in to the secure portal by clicking on My Account. Then go to the Referrals & Authorizations section and click on the “Learn to Submit Requests” button. There is a short online tutorial to assist you with getting started and answer common questions about using the tool. Additional online help is also available.

For more information, go to www.triwest.com/provider or call 1-888-TRIWEST (874-9378).

Published Date: 04/01/2009