Awards and Recognition
TriWest Healthcare Alliance is honored to be recognized by the following organizations for our dedicated work in support of military and Veteran communities. Since 1996, we have been On a Mission to Serve® and are proud to be recognized for our significant achievements in service to others.
2024 "Center of Excellence" Recertification from BenchmarkPortal for Superior Customer Service
TriWest’s Contact Center was recognized for the fourth consecutive year by BenchmarkPortal as a "Center of Excellence." The recognition is based on the world’s largest database of best-practice metrics that BenchmarkPortal audits and validates.
Spring 2024 Digital Health Award
The Digital Health Awards is organized by the Health Information Resource Center and is held twice a year to honor the world’s best digital health resources. TriWest was awarded Gold in the Web-based Digital Health: Microsite category for our Inspiring Stories page on TriWest.com. We were also awarded Silver in the Digital Health Media/Publications: Video category for a Healthy Homefront® video of a TriWest network provider sharing the “why” behind serving Veterans.
Inspiring Workplaces for North America Awards 2024
TriWest was recognized by The Inspiring Workplaces Group in three categories in 2024 – Top 100 Inspiring Workplace in North America, Inspiring Culture and Purpose, and Inspiring Leadership. TriWest remains committed to putting people first through its culture and purpose, leadership, wellbeing, inclusion, employee voice, and employee experience. Inspiring Workplaces™ helps to encourage positive change in workplaces as well as provide a source of inspiration and education for those who seek it.
Fall 2023 Digital Health Award – Healthy Homefront® Articles
The Digital Health Awards competition is held twice a year and honors the world’s best digital health resources. The competition is organized by the Health Information Resource Center (HIRC), a national clearinghouse for professionals who work in the consumer health fields. TriWest was recognized in the Digital Health Media/Publications category for two articles focused on Veteran care and wellbeing on Healthy Homefront®.
2023 Arizona Corporate Excellence – #1 Top Large Private Company
For the second consecutive year TriWest received the Arizona Corporate Excellence (ACE) award for the #1 Top Large Private Company in the state of Arizona. ACE awards are the premiere business recognition in Phoenix and the only award program highlighting the market’s biggest and best privately held companies.
2023 HIRE Vets Medallion Award from the U.S. Department of Labor
For the third consecutive year the U.S. Department of Labor recognized TriWest Healthcare Alliance with the distinguished HIRE Vets Medallion Award, honoring the company's ongoing commitment to recruiting, hiring and retaining Veterans. The HIRE Vets Medallion Award is the only federal employment award program recognizing employers who are committed to Veteran hiring, retention and professional development. TriWest earned the level of Gold for its exemplary hiring, employment, and retention goals, and for programs supporting Veterans and military families.
2023 Arizona's Most Admired Companies
For the third consecutive year, TriWest was recognized in the Most Admired Companies award program, as a top organization demonstrating excellence in leadership; corporate culture; innovation; customer relations; community engagement; and diversity, equity and inclusion. The Most Admired Companies is Arizona's most prestigious and comprehensive corporate award program. It recognizes the impact and contributions these companies bring to the state.
Top Global Inspiring Workplaces Special Recognition for Culture and Purpose 2023
TriWest was named to the first-ever Global Inspiring Workplaces™ Special Recognition List in the Culture and Purpose category. TriWest demonstrated best-in-class fundamentals and excellence in key elements of a people-first organization. Inspiring Workplaces recognizes forward-thinking organizations that distinguish themselves as exceptional workplaces.
2023 U.S. Veterans Magazine – Best of the Best Top Veteran-Friendly Companies
U.S. Veterans Magazine annually recognizes the nation's Best of the Best schools, companies, and organizations that are championing Veteran initiatives. TriWest earned this recognition for the third consecutive year due to its focus on hiring and retaining Veterans and military-connected employees.
2023 "Center of Excellence" Recertification from BenchmarkPortal for Superior Customer Service
TriWest was recognized for the third consecutive year by BenchmarkPortal as a Contact Center "Center of Excellence." The "Center of Excellence" distinction is based on best practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by BenchmarkPortal researchers, and is one of the most prestigious awards in the customer service and support industry.
2023 National Health Information Awards – Healthy Homefront®
The annual National Health Information Awards program honors the nation's best consumer health information and materials. The awards program, the most comprehensive of its kind, is organized by the Health Information Resource Center (HIRC), a national clearinghouse for consumer health information programs. TriWest was recognized for its logo design excellence for Healthy Homefront, the health and wellness blog.
www.HealthyHomefront.com
Forbes America's Best Employers 2023 List
Forbes and Statista Inc. selected the America's Best Employers 2023 through an independent survey of approximately 45,000 American employees who rated their willingness to recommend their own employer or others in their industries to friends and family. TriWest achieved this prestigious recognition as a company that provides excellent and rewarding employment opportunities.
2022 Arizona Corporate Excellence – #1 Top Large Private Company, Phoenix Business Journal
Arizona Corporate Excellence (ACE) is the premiere business awards event in the Valley, and the only program highlighting the market's biggest and best privately held companies. The goal of the ACE Awards is to develop an increasing sense of knowledge sharing and community among private companies. TriWest earned the top spot for large privately held companies in the State of Arizona.
2022 HIRE Vets Medallion Award from the U.S. Department of Labor
For the second consecutive year the U.S. Department of Labor recognized TriWest Healthcare Alliance with the prestigious HIRE Vets Medallion Award, honoring the company's ongoing commitment to hiring and retaining Veterans. TriWest earned the highest level of Platinum for exceeding hiring and retention goals, and for programs and policies supporting Veterans and military families. The HIRE Vets Medallion Award is the only federal award program recognizing employers who place unparalleled priority on Veteran employment and retention.
2022 PRNEWS Platinum Awards – External Publication Campaigns – HealthyHomefront.com
Each year the prestigious PRNEWS Platinum Awards recognize excellence in communications across people, teams and campaigns. The PRNews Platinum Awards program celebrates communicators and marketers at corporations, agencies and nonprofit organizations that have excelled in innovation and industry knowledge. TriWest was recognized for its innovative new health and wellness site, Healthy Homefront®.
2022 Arizona's Most Admired Companies
Awarded to the top Arizona organizations that demonstrate excellence in leadership; corporate culture; innovation; customer relations; community engagement; and diversity, equity and inclusion. The "Most Admired Companies" is Arizona's most prestigious and comprehensive award program. It recognizes the impact and contributions these companies bring to the state.
2022 "Center of Excellence" Recertification from BenchmarkPortal for Superior Customer Service
The "Center of Excellence" recognition is one of the most prestigious awards in the customer service and support industry. Contact Centers can achieve the "Center of Excellence" distinction each year based on best-practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by researchers from BenchmarkPortal. TriWest earned the certification for the second year as we continue to demonstrate excellence in customer service.
Top 50 Inspiring Workplaces for North America 2022
TriWest earned the #25 spot as a Top 50 Inspiring Workplace in North America for its excellence in culture and purpose, leadership, wellbeing, inclusion and diversity, communication, and employee experience. Inspiring Workplaces™ recognizes forward-thinking organizations and helps encourage positive change in the workplace.
Global Healthcare Outlook Top 20 Dynamic Healthcare CEOs in the World 2022
TriWest President and CEO David J. McIntyre, Jr. is recognized as a leader in health care aiming to transform the lives of those in the organization and for staying true to the company's mission of supporting the government in delivering on the health care needs of heroes and their families.
2022 U.S. Veterans Magazine – Best of the Best Top Veteran-Friendly Companies
U.S. Veterans Magazine annually recognizes the nation's Best of the Best schools, companies, and organizations that are championing Veteran initiatives. Hundreds of Fortune 1000 companies are polled for the evaluations. TriWest earned this recognition for the second year in a row for 2022 due to its focus on hiring and retaining Veterans and military-connected employees.
Spring 2022 Digital Health Award – Healthy Homefront® Website
The Digital Health Awards competition is held twice a year and honors the world's best digital health resources. The competition is organized by the Health Information Resource Center (HIRC), a national clearinghouse for professionals who work in the consumer health fields. TriWest earned honors for its new health and wellness site, Healthy Homefront®.
2022 "Top Large Contact Center" from BenchmarkPortal for Efficiency and Effectiveness
This award recognizes large contact center operations that are judged by 20 key efficiency and effectiveness performance indicators for contact centers nationwide with more than 251 agents. Winners demonstrated the ability to consistently provide superior service and financial performance based on metrics such as average contact handle time, average speed to answer questions, and customer and agent satisfaction.
2021 HIRE Vets Medallion Award from the U.S. Department of Labor
The U.S. Department of Labor honored TriWest Healthcare Alliance with the prestigious HIRE Vets Medallion Award for its ongoing commitment to recruiting, hiring and retaining Veterans. It is the only federal award program that recognizes employers who place an unparalleled priority on Veteran employment. Recipients must meet rigorous employment, retention and integration assistance criteria. TriWest earned the highest level of Platinum for meeting or exceeding all requirements of the program.
2021 U.S. Veterans Magazine – Best of the Best Top Veteran-Friendly Companies
U.S. Veterans Magazine (USVM) annually recognizes the nation's Best of the Best schools, companies, and organizations that are championing Veteran initiatives. Hundreds of Fortune 1000 companies are polled for the evaluations.
2021 "Center of Excellence" from BenchmarkPortal for Superior Customer Service
This award certifies contact centers for superior customer service provided by contact center staff. The "Center of Excellence" recognition is one of the most prestigious awards in the customer service and support industry. Contact Centers achieve the "Center of Excellence" distinction based on best-practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by researchers from BenchmarkPortal.
2021 Arizona's Most Admired Companies
Awarded to the top Arizona organizations that demonstrate excellence in leadership; corporate culture; innovation; customer relations; community engagement; and diversity, equity and inclusion.
2020 American Legion Large Employer of Veterans Award
This national award honors employers who hire Veterans, disabled Veterans and older workers. The award is presented at The American Legion's national convention each year. In order to be eligible for the award, nominees must have at least 10 percent of its workforce made up of Veterans; must have been in business for at least five years; employment cannot be restricted to Veterans only; and must be a private sector employer.
2020 Employer Support of the Guard and Reserve Extraordinary Employer Support Award
This national award recognizes employers for their unique support of employees who serve in the National Guard and Reserve. To qualify, an employer must be nominated by one of its Guard or Reserve employees, or a family member. The ESGR Extraordinary Employer Award is only available to companies who have received the Secretary of Defense Employer Support Freedom Award or the Pro Patria Award in the past.
2020 AZ Business Innovation Award
Awarded to the top 30 most innovative organizations in the state of Arizona.
CEO Publication 2020 Top 20 Dynamic CEOs in the United States – TriWest President and CEO David J. McIntyre, Jr.
The CEO Publication offers a personal picture of some of the most prominent CEOs in the world. The magazine aims to offer a personal picture of those who have not only transformed their lives, but the organizations they are leading and the lives of those who surround them.
Fall 2020 Digital Health Award "Thank You Providers" Campaign
The Digital Health Awards competition is held twice a year and honors the world's best digital health resources. The competition is organized by the Health Information Resource Center (HIRC), a national clearinghouse for professionals who work in the consumer health fields.
2020 Arizona Corporate Excellence – #1 Top Private Company and #1 Fastest-Growing Company, Phoenix Business Journal
Arizona Corporate Excellence (ACE) is the premiere business awards event in the Valley, and the only program highlighting the market's biggest and best privately held companies. The goal of the ACE Awards is to develop an increasing sense of knowledge sharing and community among private companies.
2020 Congressional Medal of Honor Society Patriot Award – TriWest President and CEO David J. McIntyre, Jr.
This is the highest award the Society can bestow upon an individual. The award is reserved for Americans who have distinguished themselves through a lifetime of work upholding the ideals represented by the Society.
2020 Financial Executives International Arizona Controller of the Year – TriWest VP & Controller, Robert Wolpert
Presented to those individuals who have made a major impact within their company, have achieved success in the company's growth and profitability, and have shown exemplary leadership skills throughout their career.
2019 Employer Support of the Guard and Reserve Extraordinary Employer Support Award for State of Arizona
This award recognizes employers for their unique support of employees who serve in the National Guard and Reserve. To qualify, an employer must be nominated by one of its Guard or Reserve employees, or a family member.
2019 Financial Executives International Arizona CFO of the Year – TriWest CFO, Beth Kinsley
Considered by area business professionals to be the most prestigious award granted to CFOs in the state of Arizona each year. It serves to shine the spotlight on those individuals in the business community who have excelled at financial management.
2017 Navy SEAL Foundation Patriot Award
Honors organizations for leadership in the active duty and Veterans health care space for their commitment to our nation, active duty service members and their families.
2015 Arizona Veteran Supportive Employer – Arizona Coalition for Military Families
Awards organizations in the public and private sector who connect service members, Veterans and their family members to employment, training and resources.
2012 URAC Best Practice Award for National Guard Embedded Provider Program
URAC is a leading health care accreditation, education and measurement organization. The Best Practices Award recognizes health care management programs that demonstrate quality improvements in the health care delivered to consumers.
2012, 2011 and 2010 G.I. Jobs Magazine – Top 100 Military Friendly Employer
Military Friendly Awards showcase the most powerful and effective programs of all institutions earning the Military Friendly designation. It is the standard that measures an organization's commitment, effort and success in creating sustainable and meaningful benefits for the military community.
2012 Web Health Awards "Provider Connection" Portal
The award recognizes the best digital health resources for consumers and health professionals.
2012 Arizona Corporate Excellence – Top Private Companies, Phoenix Business Journal
Recognizes the largest private companies by revenue, as well as the fastest growing private companies in the Valley. The ACE awards are the only program highlighting the market's biggest and best privately held companies.
2011 URAC Best Practice Award – TRICARE Assistance Program
URAC is a leading health care accreditation, education and measurement organization. The Best Practices Award recognizes health care management programs that demonstrate quality improvements in the health care delivered to consumers.
2011 Hiring Our Heroes – Veteran and Military Employment Award; U.S. Chamber of Commerce
The Hiring Our Heroes award recognizes employers that have demonstrated leadership in hiring veterans and military spouses and have gone above and beyond to honor the sacrifices made by our nation's military families.
2011 Arizona Corporate Excellence – Community Impact Award
For 25 years, the Greater Phoenix Chamber of Commerce's IMPACT Awards program has honored the accomplishments of Valley businesses and recognizes the impact they've made on the greater Phoenix business community.
2011 Allies in Action Award; American Foundation for Suicide Prevention
The "Allies in Action" Awards honor behavioral health professionals, suicide prevention allies, congressional leaders and staff, corporations, trade associations, advocacy groups and other leaders who work to prevent suicide.
2011 Healthcare Leadership Award – David J. McIntyre, Jr., Arizona Business Magazine
Winners are those within the health care community – all committed to bringing quality health care to the Valley.
2010 G.I. Jobs Magazine – Top 100 Companies Hiring Veterans
The Companies Hiring Veterans award from G.I. Jobs Magazine recognizes companies across all institutions who are distinguished for their support in hiring of this valued and honored population of individuals.
2010 Distinguished Service Award – David J. McIntyre, Jr. Military Officers Association of America
The Military Officers Association of America (MOAA) presents this award for strongly supporting military members and their families.
2009 Secretary of Defense National Freedom Award – Employer Support of Guard and Reserve
The highest recognition given by the U.S. Government to employers for their support of their employees who serve in the National Guard and Reserve. An employer must be nominated by one of its Guard or Reserve employees, or a family member of that employee.