Veteran Services: Honored To Do Our Part

Fulfilling Our Nation’s Obligation to Veterans

TriWest Healthcare Alliance (TriWest) is honored and humbled to serve as a third party administrator for the Department of Veterans Affairs (VA) Community Care programs to provide quality and timely health care to our nation’s Veterans.

Tens-of-thousands of VA employees deliver care to millions of Veterans through VA’s network of medical facilities. In addition, there are times when VA turns to medical professionals in the community and asks them to serve, too, and help access to Veteran care. This is where TriWest comes in.

Female Veteran saluting

Seeking Care in the Community

Leveraging the provider network that TriWest has built, VA can call on TriWest to help coordinate Veteran care from a health care provider in the community. Every one of the 700,000 health care professionals in the TriWest network has to meet VA-required quality standards to ensure that Veterans always receive the highest quality care. Additionally, our health care providers make certain that Veterans’ VA medical records remain updated by returning information about Veteran care and treatment to VA.

Veteran eligibility is determined by VA. Veterans will be informed of their eligibility by their local VA medical facility and/or if they’ve received a call or a letter from TriWest.

Community Care Network Region 4

VA purchases care in the community to ensure Veterans receive the health care services they need. The new consolidated approach to purchasing this care is through the Community Care Network, or CCN.

TriWest is VA's third party administrator for CCN Region 4. CCN covers all U.S. states and territories with an established set of regional boundaries aligned to state borders to provide local flexibility and increased access to care. VA relies on the third party administrators to develop and administer regional networks of high-performing, licensed, and contracted health care providers.

Learn More About Seeking Care in the Community

 

From PC3 to CCN in Phases

Learn the differences between PC3 and CCN as we transition to CCN in phases across CCN Region 4. Plus, see what new services are available to you under CCN.

 

Community Care Network Overview

CCN will be the preferred national network VA uses to purchase care for you in the community. Link to VA’s site for FAQs and more.

 

Secure Self-Service Portal

Register/Login for access to your eligibility information and check on the status of your referrals and claims for care in the community.

Updated: 7/25/2020 9:36:54 PM