James Griffith

Jim serves as Chief Network Officer for TriWest Healthcare Alliance. He focuses on organizational effectiveness and operational improvements across the enterprise, provider network development, contracting and credentialing, provider education and relations, and implementing contract modifications and process improvements. Jim has a widespread knowledge and experience under both the Department of Veterans Affairs’ Community Care Network and Department of Defense TRICARE contracts.

Jim first joined TriWest in August of 2002. During his 10-year tenure as Vice-President of eBusiness, Jim was recognized for creating value in customer interactions and for building, growing and improving the service organization. Jim rejoined TriWest in 2015 after spending two years leading a boutique consulting firm specializing in business process optimization. In his current leadership role, he has successfully transformed many areas of TriWest, driving a culture of service excellence through innovation.

Jim is a graduate of the University of Colorado with a degree in Economics.